In financial services, there’s heightened interest in how artificial intelligence (AI) can drive improvements in managing risk and generating returns. Technology continues to play a central role in addressing financial, regulatory, and competitive challenges, and AI has the potential to help banks transform employee productivity, operations, and customer experiences. Generative AI unlocks intelligent banking and creates possibilities to innovate for business value faster.
There’s a reason it’s considered transformative. AI presents great potential compared to other technologies currently available. The AI era has already begun—we’re in it. Customers want personalized, custom products and services. Employees are looking to work more efficiently. AI provides the capabilities to make that possible for everyone who taps, swipes, or clicks.