Practices and priorities to accelerate digital transformation

Embracing the digital landscape

A confluence of macroeconomic stressors paired with new competition from fintechs and nontraditional players presents an environment more challenging than ever for banks. The need to embrace continuous reinvention, augment business profitability, and reduce costs requires a substantial transformation of operations.

In response, CIOs and CTOs have shifted their focus from pure digital transformation to digital business transformation. Consequently, the IBM Institute for Business Value (IBV), in collaboration with BIAN, made these executives the focus on this paper.